Yes! SNOIR offers completely free shipping PAN India. We deliver to over 28,000+ pin codes across the country.

Orders are processed within 24–48 hours. After pickup, delivery typically takes 3–4 business days depending on your location.

You will receive tracking updates via Email and WhatsApp once your order ships. You can also track your order directly on our website.

We accept Credit/Debit Cards, UPI, Net Banking, Digital Wallets, Buy Now Pay Later (BNPL), and Cash on Delivery (COD).

If a payment fails or is deducted without order confirmation, the amount will be automatically refunded to your original payment method within 7–10 working days.

Returns and exchanges are accepted only for damaged, defective, or incorrect items reported within 48 hours of delivery. An unboxing video is mandatory to process any claim. Items must be in original, unopened, and unused condition. If stock is available, we provide a replacement; otherwise, a full refund is issued.

You can cancel for a full refund only before SNOIR accepts the order. Once an order has been accepted or shipped, cancellations and refunds are not possible. If SNOIR cancels an order due to stock issues, a full refund will be processed automatically.

SNOIR collects basic personal information (name, email, phone) and device information for order fulfillment, communication, and fraud prevention. All data is encrypted with SSL and follows IS/ISO/IEC 27001 security standards. We never sell your data.

No, guest checkout is available. However, creating an account with OTP verification allows you to view your order history and track shipments more easily.

You can reach our support team at support@snoir.in or through the "Talk to Us" section on our website. We typically respond within 24 hours.